phpub Privacy Policy – How Your Personal Data Is Handled

When you register an account on phpub, we collect personal information that is necessary to verify your identity and allow you to use the platform safely. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. We may also collect a government-issued identification document as part of our Know Your Customer (KYC) process, which is required before processing withdrawals or large transactions. Financial information such as your preferred payment method and transaction history is recorded to maintain accurate account records and comply with applicable requirements. Device and usage data — including your IP address, browser type, and pages visited — is collected automatically when you access the platform, and this helps us improve performance and detect suspicious activity. All information collected is stored securely and accessed only by authorised personnel with a legitimate need. You are responsible for ensuring that the personal details you provide to phpub are accurate and up to date at all times.

phpub uses the personal information we collect for a number of clearly defined purposes that are directly related to operating the platform and serving Filipino players. Your data is used to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our obligations. We also use your information to send you important account notifications, respond to support queries, and — where you have opted in — to inform you about promotions available on the Promotion page. Usage and device data helps us monitor platform security, investigate potential fraud, and improve the overall experience for players across the Philippines. We do not use your personal data to make automated decisions that have a significant legal or financial impact on you without human review. phpub will never sell your personal information to third parties for their own marketing purposes. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by applicable law.

Your personal data is shared only with parties who have a legitimate and necessary role in delivering the phpub service to you. This includes our payment processing partners who handle deposits and withdrawals in Philippine pesos, identity verification providers who assist with KYC checks, and technology partners who support the operation of the platform's infrastructure. All third-party service providers are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. phpub may also disclose your information to government authorities or regulatory bodies in the Philippines if required to do so by law, court order, or in connection with an investigation into fraud or other unlawful activity. We do not share your data with advertisers, data brokers, or any organisation that would use it for purposes unrelated to your phpub account. Within our own organisation, access to personal data is restricted to staff members who need it to perform their job functions, and all such access is logged and monitored.

phpub retains your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and operational obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of an account, as required under applicable anti-money laundering and financial record-keeping rules in the Philippines. Usage logs and device data are generally retained for a shorter period and are reviewed periodically to remove information that is no longer needed. If you request the deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, but certain records may need to be retained to comply with our legal obligations even after your account is closed. You may contact our support team at support at phpub.onl to ask about the specific retention period that applies to your data. We review our data retention practices regularly to ensure that we are not holding information for longer than is necessary or proportionate.

Under the Data Privacy Act of 2012 and its implementing rules, Filipino players have a number of rights in relation to their personal data held by phpub. You have the right to be informed about what data we collect and how it is used, which is the primary purpose of this Privacy Policy. You also have the right to access a copy of the personal information we hold about you, to request corrections if any details are inaccurate, and to object to certain types of processing where you have grounds to do so. In some circumstances you may request the deletion or blocking of your data, particularly where it is no longer necessary for the purpose for which it was collected. If you believe that phpub has handled your personal data in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team by email at support at phpub.onl and we will respond within a reasonable timeframe. We are committed to making it straightforward for every player to understand and exercise their data rights.

phpub uses cookies and similar tracking technologies to make the platform function correctly and to improve your experience as a player. Essential cookies are required for the platform to operate — they keep you logged in, remember your preferences, and ensure that transactions are processed securely. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring, so that we can make targeted improvements. You can manage your cookie preferences through your browser settings, and most modern browsers allow you to block or delete cookies at any time. Please note that disabling essential cookies may affect your ability to log in or use certain features of the phpub platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. Our cookie practices are reviewed periodically to ensure they remain proportionate and aligned with applicable privacy standards in the Philippines.

phpub may update this Privacy Policy from time to time to reflect changes in the platform, our data practices, or applicable requirements in the Philippines. When we make significant changes, we will notify registered players by email or through a notice on the platform, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Continued use of the phpub platform after any update to this policy constitutes your acceptance of the revised terms. If you have questions about any aspect of this Privacy Policy or about how your data is handled, please visit the FAQ page or contact our support team directly at support at phpub.onl. This policy was last reviewed in 2025 and applies to all players using the phpub platform in the Philippines. Your trust matters to us, and we are committed to being transparent about every aspect of how we handle your personal data.